Such a measure can be used by extension as a pre and posttest for impact assessment of health insurance education and by researchers to monitor change over time which could affect public policy. A 1day roundtable was held on november 14, 2011, at the kaiser family foundation in washington, dc. Is health insurance literacy associated with financial. Health insurance literacy, the focus of our research, is defined as the degree. This article reports on the development of the health insurance literacy measure hilm, a selfassessment measure of consumers ability to select and use private health insurance. Pdf development of the health insurance literacy measure hilm. Allen said earlier in her presentation, if there are no data, there is no problem. Evaluating and measuring health literacy discussion summary. This book is designed to cover what health insurance is, how to use it well, and what are the things you should be looking at when you compare coverages. Development of the health insurance literacy measure hilm ncbi.
Pdf development of the health insurance literacy measure. This report presents results from a 2016 survey measuring the hil of 516 adult connecticut residents enrolled in a qualified health plan qhp through access health ct. Education was associated with low health literacy on the realm and brief, but not the stofhla. A call to action, contains the findings from an all day roundtable meeting featuring experts from health plans, academics and advocates currently working in the fields of health literacy or financial literacy. The action plan charges health professionals with communicating in clear and simple ways to the patient. Measuring health insurance literacy american institutes for. Pdf understanding health insurance is central to affording and accessing health care. Abel points out that health literacy has very different meanings depending on the context, and measuring health literacy will be best achieved where content and context are well defined abel, 2008. Oct 02, 2014 air worked with experts across the nation to create and validate a health insurance literacy measure hilm to gauge peoples ability to find and evaluate information about health plans, select the best plan given individual financial and health circumstances, and use the plan once enrolled. The objective of this r01 project funded by the national institutes of health nih is to create a publicly available health literacy instrument that can be used for populationbased surveillance and for measuring an individuals health literacy in intervention. The study, the pharmacy intervention for limited literacy the pill study, tested a threepronged approach. Rising costs of cancer care result in financial hardship for cancer survivors, even among those with health insurance. It explains how the online discussion worked as a consensusgauging process in order to determine the needs of the field for a new measurement tool. Understanding the basics of health insurance is a key health literacy skill that gets more complicated every year.
Although understanding health insurance is central to affording and accessing health care in the united states, studies of consumers and health insurance have lacked a clear definition of health insurance literacy or a conceptual framework. The health literacy tool shed glossary includes vocabulary and terminology used to talk about features and aspects of the health literacy tool shed. Measuring health insurance literacy american institutes. In response, consumers union, along with our core partners, assembled a diverse group of stakeholder experts to discuss a key proposition and explore related questions. Because of this timing, the ambitious goal of the project team is to complete the formulation and testing of the measure by the end of 2012. A call to action enroll america a report from enroll america detailing the connection between health insurance literacy and coverage retention may 2015 a framework on health insurance literacy for the outreach and enrollment community.
References measures of health literacy ncbi bookshelf. Measuring health perceptions in the health insurance. A health literate health care organization is described as easier for people to use, and critical to delivering patientcentered care ten attributes of health literate health care organizations. Rti international is developing and testing a new measure of health literacy. Growing evidence indicates that many adults have limited knowledge, ability, and confidence to obtain, evaluate, and use health insurance information health insurance literacy, which may prevent optimal use of health plan benefits and lead to unnecessary medical. Americas health insurance plans response to health literacy.
Health insurance literacy university health center. Consumer education to increase health insurance literacy. Minority status was associated with low health literacy on the realm and stofhla, but not the brief. Development of the health insurance literacy measure hilm. Key considerations for enrollment stakeholders sophie stern, deputy director, best practices institute, enroll america lynn quincy, associate director, health policy, consumers union ricky gonzales, deputy director, analytics, enroll america 2. Healthy people 2020 and the national action plan to improve health literacy. Considerations for a new definition of health literacy.
Putting health literacy on the agenda builds demand for measurement and action. Health insurance literacy and health service utilization. Research has called for helping consumers make better health insurance decisions. Following the implementation of the affordable care act, many residents in west louisville, kentucky, a predominantly african american community, gained health insurance coverage for the first time. There is a dearth of usable information on the precise barriers facing consumers. Different surveys measure peoples literacy, numeracy, and health literacy skills and their experiences with healthcare. Literacy, health literacy, measures, emergency, nursing 1 introduction health literacy, or how health consumers understand and act upon health information, has become a priority in the delivery of health care, as consumers with limited health literacy skills experience poorer health outcomes 1 and are often high users of health services 2, 3. Understanding health insurance is central to affording and accessing health care in the united states. Evaluating and measuring health literacy follow up. New measures of health literacy need to be 0% 5% 44% 51%based on sound theory.
The survey shows that some qhp enrollees struggle to understand basic health insurance terminology and how to. Health insurance uses the contributions of all members of the plan to cover a share of the cost of medical care for everyone under the plan. Health insurance literacy uva student health university of virginia. Measuring health literacy health literacy measurement tools have generally focused on individual capacity rather than the skills that promote improved selfcare and health outcomes.
Research and evaluation are essential pieces of the health literacy improvement process and effective public health practice. According one definition, developed by a group led by the consumers union, and published in their report measuring health insurance literacy. In terms of measurement, there needs to be expansion beyond literacybased. Low levels of selfreported literacy and numeracy create. The june 20 survey of 828 people aged 2264 who were. Health insurance literacy measurement project center for. Health literacy and health insurance literacy affect healthcare utilization. Health literacy measures must be implemented if there is to be balance and health literacy in the system.
The pharmacy intervention for limited literacy study. Health insurance literacy in connecticut volume 1 april 2017 health disparities institute health insurance literacy survey report a summary of the results of the first study to measure health insurance literacy among onnecticut residents enrolled in private health insurance plans under the affordable are act. These health insurance difficulties take a toll on consumers health and financial wellbeing, and they have cost implications for health plans and the nation. In 2010, the federal government announced the plain writing act, 23. The health literacy guide to picking health insurance the. We need leadership and resources to build the science around the public health model of health literacy as a personal and community asset to be developed. Modes of administration in validation study how the validation study was administered e.
Health insurance literacy measures the degree to which individuals have the knowledge, ability, and confidence to find and evaluate information about health plans, select the best plan for their own or their familys financial and health circumstances, and use the plan once enrolled measuring health insurance literacy. Following the implementation of the affordable care act, many residents in west. Bonnie braun, phd university of maryland extension. Commonly used questions for measuring health literacy. Health insurance literacy hil is defined as a persons ability to seek, obtain, and understand health insurance plans, and once enrolled use their insurance to seek appropriate health.
Elizabeth lukanen, state health access data assistance center. Major steps forward have been achieved in particular in the development, testing and application of health literacy screening instruments. Measuring health perceptions in the health insurance experiment rand report. With the focus on delivering better health outcomes at lower costs, factors that influence patient behavior. Nov 24, 2014 health literacy hl is seen as an increasingly relevant issue for global public health and requires a reliable and comprehensive operationalization. The table below lists a selection of commonly used questions and test formats instruments to. Measuring health perceptions in the health insurance experiment rand report davies, allyson ross on. Newly insured americans dont understand basic healthcare. The release of the national action plan to improve health literacy nap is a.
Processes involve motion, and that inherently means change. We have a federal mandate, and an international call to action. By now, there is limited evidence on how the development of tools measuring hl proceeded in recent years and if scholars considered existing methodological guidance when developing an instrument. If you end up needing care, the plan will pay a portion of it. As a result, it is important to understand the potential impact of financial literacy on patients healthcare behavior. You can use these studies for ideas about research and evaluation questions or as benchmarks for your own results. Oct 17, 2019 research and evaluation are critical to identify health literacy needs, plan interventions and measure success. Mengapa pengusaha online belum memiliki asuransi bpjs. Why should health plans care about health literacy. Refining and standardizing health literacy assessment. The plan also calls for a response from all sectors involved in health. Efforts to support consumers in making wise purchasing decisions and using health insurance to their advantage would benefit from the development of a valid and reliable measure to assess health insurance literacy. Because the highest and best use of health literacy is to prevent health risk from escalating to medical need. Patak l, wilsonstronks a, costello j, kleinpell r, henneman e, happ m.
The only way we will know if the changes and interventions we implement are having the intended effect is. Conclusion low health insurance literacy is the main cause why informants decide not to be participants in bpjs health insurance. Health literacy as a discrete form of literacy is becoming increasingly important for social, economic and health development. Search the worlds most comprehensive index of fulltext books. The act calls for major reforms to begin on january 1, 2014, with open enrollment beginning in october 20. In this respect, a distinction between factual and procedural knowledge is fruitful to allow a valid assessment of both subdimensions. Significant disparities exist in consumer health insurance. Age was associated with low health literacy on the stofhla and brief, but not on the realm. Health insurance policies vary in their purchase price and in the percentage theyll pay of the costs of services you use throughout the year. Using a questionnaire to identify someones health literacy level may help. Lnow in its third edition, this book provides a critical overview of the field of health measurement, with a technical introduction and discussion of the history and future directions for the field. In addition to the general complexity of the current health care system, the institute of medicine report on health literacy iom, 2004 identified several emerging themes or issues that are important aspects of the health system context with respect to health.
A call to action iii for by the affordable care act. Leading public health scholars have argued that health literacy is behavior change and health literacy improvement can be measured by changes in a persons or a communitys actions, practices and behaviors 3 indicating increasing autonomy and capacity to produce the identified consequences of improved health literacy. Powerpoint presentation at the institute of medicine workshop on measures of health literacy. Results show statistically significant evidence of increased health insurance literacy, confidence, and capacity to make a smart choice health insurance choice. New consumers union report launches project to measure. Air worked with experts across the nation to create and validate a health insurance literacy measure hilm to gauge peoples ability to find and evaluate information about health plans, select the best plan. Most are focused on to reading and the ability assess health related materials, and evaluate word recognition and reading comprehension. Discussion centers on the impact the program had on specific groups, next steps to reach a larger audience, and implications for educators, consumers, and policymakers nationwide. This article, by andrew pleasant and julie mckinney describes the process and results of last years discussion on evaluating and measuring health literacy.
Measurement of health literacy needs to be 0% 2% 38% 60%relevant to actual experiences. Most are focused on to reading and the ability assess health related materials. Conceptualizing and measuring consumer ability to choose and use private health insurance october 2014 journal of health communication. Therefore, recognising people with low health literacy is difficult. Health literacy represents the cognitive and social skills which determine the motivation and ability of individuals to gain access to, understand and use information in ways which promote and maintain good health. The positive and multiplier effects of education and general literacy on population health, particularly womens health, are well known and researched. Addressing health insurance literacy gaps in an urban. New consumers union report launches project to measure health. Measuring health system responses to health literacy.
Jan 22, 2014 health literacy involves the ability to obtain, process, and understand the health information necessary to make appropriate decisions, and its clearly essential to selecting health insurance. Changes in economic conditions and healthcare delivery models have shifted more healthcare costs to patients, resulting in greater patient financial responsibilities. Health literacy understanding of early intervention. It supports patientprovider communication to improve health care quality, reduce errors, facilitate shared decisionmaking, and improve health outcomes. Health insurance literacy hil is defined as a persons ability to seek, obtain, and understand health insurance plans, and once enrolled use their insurance to seek appropriate health care services. May 30, 2012 possible consensus statements and responses strongly strongly disagree disagree agree agreenew measures of health literacy need to be 1% 8% 38% 53%developed. Health insurance literacy measures the degree to which individuals have the knowledge, ability, and confidence to find and evaluate information about health plans, select the best plan for their financial and health circumstances, and use the plan once enrolled. Evaluating and measuring health literacy follow up health. Measuring health insurance literacy while most americans believe they have the knowledge and skills to choose and use health insurance, many do not, according to the nationally representative air health insurance literacy survey3 see data source. While health literacy has been widely studied and measured, health insurance literacy has not. On november 14, 2011, a 1day roundtable was held at the. Health insurance and health systems literacy needs are evolving with changes to the u. Health insurance literacy as a determinant of population health.
Health insurance literacy survey reports people with private health insurance must have sufficient literacy skills to understand when, where, and how to access health services and avoid costly errors caused by using plan benefits incorrectly. A qualitative study was conducted to assess residents health insurance and health. Health insurance literacy among international college students. Understanding consumers ability to choose and use insurance kathryn paez, juli goldstein, and deepa ganachari fulfilling the potential of the patient protection and affordable care act hinges upon consumers understanding of health insurance and their options for coverage. Several largescale surveys provide estimates of peoples literacy, numeracy, and health literacy skills. Health insurance literacy survey reports health disparities. A report from the health insurance literacy expert roundtable.
Powerpoint presentation at the institute of medicine workshop on measures of health. Consumers have serious difficulties understanding and using health insurance. So its necessary to educate people about the bpjs health insurance both from the government, bpjs organization, and especially health providers in health facilities. A call to action innovations in health literacy research ncbi. Although parents require health literacy skills to complete many caretaking tasks successfully for their families, 1 the low health literacy of parents in the united states was established based on the health literacy section of the 2003 national assessment of adult literacy naal.
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